We work hard to make ordering from La Vie En Rose, Boutique as easy and pleasant as possible.  Within our policy section, you'll find information on many commonly asked questions.  If you have additional questions, simply contact us.

CONTACT:
E-mail: LA VIE EN ROSE BOUTIQUE
Phone: 203-216-2214
Hours: Monday thru Friday 9:00-5:00 Eastern Standard Time
Mailing Address: 32 First St, Norwalk, Ct 06855

RETURNS:
At La Vie En Rose, Boutique our customer satisfaction is guaranteed.  If you are not 100% satisfied with your purchase, you may return the item unused/unworn with tags still attached within 14 days from receipt of purchase, for a full refund of the purchase price. (Shipping charges are non-refundable).  Allow 7-10 business days for returns to be processed.  If you have any questions at all please contact Customer Service.

Please follow the process below for returns:

ALL Soaps, Lotions and Bath/Beauty products are Final Sales and cannot be returned or exchanged.

All SALE Items can be returned within 7 days of receipt of the product! All CLEARANCE items are final sale and cannot be returned or exchanged.

• All items must be in original packaging.
• Fill out and include the Return/Exchange form attached to your original packing slip.
• Order #, Name, Address, and Phone # must be must be written on outside of the returned shipment package.
•  Exchanges require an additional shipping cost, unless we are at fault.
•  Nonconforming returns will be accepted at the discretion of La Vie En Rose Boutique.
• Please mail all Returns/Exchanges to:

La Vie En Rose Boutique
32 First St
Norwalk, CT 06855

SALES TAX:
Sales tax will be charged on orders shipped only within the state of Connecticut. If your shipment is going outside the state of Connecticut there is no sales tax. The current rate for Connecticut sales tax is 6.00%.  

SHIPPING:
At La Vie En Rose, Boutique our standard shipping method is USPS and UPS.  Please note and allowe for the one-two days processing of all orders prior to shipping.  We will try our best to get packages out as soon as possible.  Packages are shipped Monday thru Saturday (excluding holidays and any travel notifications on our website). All Shipments include Handling Fee of $3.95, which includes Insurance Coverage and Delivery Confirmation to ensure your package arrives safely.  You will be provided with your USPS / UPS tracking number via email when your order has been mailed.  Should you have additional questions concerning the status of your order, or our shipping process, please feel free to e-mail: Customer Service. 

TRACKING YOUR ORDER:
You will be notified by email once your order is shipped and receive shipping tracking information via USPS.com  or  UPS.com

INTERNATIONAL ORDERS:
We only ship within the United States.  All International Customers, please contact us via email if you have any inquiries Customer Service

CATALOG REQUESTS:
La Vie En Rose, Boutique does not provide a catalog at this time. All merchandise may be viewed online, where it is updated daily.

REVISIONS TO THIS POLICY:
La Vie En Rose Boutique reserves the right, at our discretion, to change, modify, add, or remove portions of this Policy at any time. If we change our Privacy Policy, we will post those changes on this page so that you may become aware of the new information. You should visit this page from time to time to review the then-current policy because it is binding on you. This Privacy Policy was last updated on Feb. 21, 2010.

Thank You for visiting La Vie En Rose, Boutique!